Print this page
Friday, 23 May 2014 09:42

SharePoint 2013 Error – “We’re having a problem opening this location in File Explorer, Add this web site to your Trusted sites list and try again”

Written by
Rate this item
(0 votes)


File Explorer SharePoint features is a very useful function that enables users to open a document library as if it is a normal folder (network folder).

This would give the user access to normal file operations such as edit, copy, move etc.


If you click on the button into the ribbon the following error message "We’re having a problem opening this location in File Explorer. Add this web site to your Trusted Sites list and try again." appears and the library does not open in File Explorer:


After searching a bit in the Internet, I found that I have to start the WebClient service.

The first thing you need to do is to ensure that you have already installed the Desktop Experience feature in your Windows Server. If it’s your case, you can follow the steps below to do it:

  • Go to Run, type Server Manager and press Enter
  • Select Features and then select Add Features
  • Expand "User Interface And Infrastracture"
  • Select Desktop Experience and select Add Required Features on the popup screen
  • Click Next then click Install
  • Restart your computer
  • Go to Windows services and Start (with authomatic settings) WebClient service.
Read 32288 times Last modified on Friday, 23 May 2014 10:22
Luca Costante

Latest from Luca Costante

Related items